How the World Became Flat
ONE: While I Was Sleeping
TWO: The Ten Forces That Flattened the World
THREE: The Triple Convergence
FOUR: The Great Sorting Out
America and the Flat World
FIVE: America and Free Trade
SIX: The Untouchables
SEVEN: The Quiet Crisis
EIGHT: This Is Not a Test
Developing Countries and the Flat World
NINE: The Virgin of Guadalupe
Companies and the Flat World
TEN: How Companies Cope
Geopolitics and the Flat World
ELEVEN: The Unflat World, No Guns or Cell Phones Allowed
TWELVE: The Dell Theory of Conflict Prevention, Old-Time Versus Just-in-Time
Conclusion: Imagination
THIRTEEN: 11/9 Versus 9/11
ACKNOWLEDGMENTS
INDEX