Preface
Introduction
About this book
1
Strategic Planning Can't Predict the Future
Strategy Development Is a Vision Quest
2
Make Sure You Reengineer the People, Too
Optimized Processes Only Look Good on Paper
3. Metrics Are the Means, Not the Ends
Numerical Targets Are Measure-mental
4. Standardized Human Asset Management Is a SHAM
How Performance Management Demoralizes the Performers
5. I Am a Manager, and So Can You
Why Is the Successful Manager's Handbook 609 Pages Long?
6. Stop Perpetrating Talent Management on People
Albert Einstein Was Not an A Player
7. Great Leaders Don't Fit the Models
Steve Jobs Failed My Leadership Competencies
8. Out of the Boxes, Charts, and Spreadsheets
How to Think Without Consultants
Conclusion
Notes
Resource A: A Measure of Truth
Scientific method
Resource C: Bibliography
Acknowledgments
About the Author
Berrett-Koehler
Publishers
